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Technical Support

Here are some of the most common resolutions to support questions.

 
 

Support - Email

Troubleshooting issues downloading or missing mail.

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Support - Wireless

What do to if your unable to surf any more on our Canopy or Airmax systems

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Support - Dialup

Most popular DUN errors, and what they mean.

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DNS Settings


 

DNS Settings for Connectivity (DSL, Wireless, Colocation, Fiber) customers

Our caching DNS servers are:
IPv4: 209.242.224.5
IPv4: 209.242.224.6
IPv6: 2607:F4D8::5
IPv6: 2607:F4D8::6

DNS Settings for Domain Hosting customers

Our authoritative DNS servers are:
IPv4: 209.242.224.1
IPv4: 209.242.224.2
IPv6: 2607:F4D8::1
IPv6: 2607:F4D8::2