Netwurx is committed to preserving the privacy of its customers and protecting their personal data. Netwurx personnel do not actively monitor customer activity on the Internet, email, or other communications in the regular course of business.
Information we collect
We keep information about our customers such as names, addresses, telephone numbers, and details about services provided & customer service inquiries. In addition we collect a number of metrics for network planning and troubleshooting purposes.
Netwurx may collect and share non personally identifiable information including traffic flow data and DNS requests with selected 3rd parties for purposes of network, security, and market research. Traffic contents including email and web page content is not shared.
It is the policy of Netwurx to cooperate fully with any law enforcement inquiry, however subscriber information will not be disclosed until we have received a subpoena (administrative or otherwise), warrant, or NSL.